OPENTEXT - THE INFORMATION COMPANY
Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Job scope/summary:
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Job specifics/responsibilities:
- Manages customer project delivery.
- Revenue as detailed in Impact section.
- Small to medium /straightforward/ local scope.
- Low risk straightforward legal and commercial issues.
- Manages project financials including P&L.
- Meets or exceeds Deal Review approved budgets.
- Provides reliable financial forecasts to the management.
- Identifies and develops new opportunities on current project.
- Acts as opportunity manager for low risk deals.
- Manages client relationships.
- Manages first level to mid-level client delivery relationships.
- Frequently represents the organization to external customers/clients.
- Manages project team.
- Provides performance feedback for team members.
- Customer satisfaction
Working relationships:
Internal:
- SET Operations
- Business approvers, functional reviewers, sales, and bid/project team
External:
- Customer Project Managers, Sales and Procurement departments
Education (degree) and professional experience required:
- First Level University degree.
- 1+ years of Professional Experience in project management or in like roles/businesses.
Knowledge and Skills
- Compliance with Open Text processes and procedures
- In-depth understanding of key operational policies, processes, and methodologies applicable to project management
- Customer satisfaction
Complexity
- Works on straightforward projects where analysis of situations or data requires an evaluation of several factors.
- Delivers projects usually affecting one client division.
- Coordinates and integrates the work efforts and deliverables of a small to medium one function, multi-vendor project team or sub- project of a larger project.
- Project is typically in one location.
- Manages projects with reasonable client deadlines.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
