Sports Wearable Support Specialist with Finnish or Danish or Dutch or Norwegian

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients – a leading provider of digital solutions, AI automation, and customer experience services, enabling global brands to enhance digital experiences across fintech, high-tech, tourism, and gaming industries, we are looking for – Sports Wearable Support Specialist with Finnish or Danish or Dutch or Norwegian.

Key Responsibilities:
*Provide friendly and professional support to customers via phone and email for smart sports devices;
*Assist with orders, shipping, and product information, ensuring a smooth customer experience;
*Walk users through smartwatch and fitness band features, helping them get the most out of their devices;
*Troubleshoot technical issues and deliver clear, practical solutions;
*Maintain accurate records of customer interactions and feedback;
*Create a positive, engaging experience for every customer and be a proud ambassador of the brand.

Requirements:
*Fluency in Finnish, Danish, Dutch, or Norwegian, plus a strong command of English;
*Previous customer service experience is a plus, but your attitude and enthusiasm matter most;
*Excellent communication and problem-solving skills, with a natural ability to help others;
*Passion for sports, fitness, or a healthy lifestyle is highly valued;
*Comfortable using new technologies and eager to explore innovative devices;
*Reliable, team-oriented, and motivated to learn and grow with us.

What our client offers:
*Competitive salary and benefits package;
*8-hour shifts on a rotating schedule, Monday to Friday, no night shifts;
*Includes additional health and vision insurance for employees and their families;
*Free online courses, coaching, and individual sessions for personal and professional growth;
*Career growth and development opportunities;
*Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).