Strategic Account Manager - Just Eat Takeaway.com
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Strategic Account Manager

Published 31.07.2025 | Expires 15.09.2025

Job description

Hungry for a challenge?

That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunities, or as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.

Our mission? To empower every food moment around the world, whether it’s through customer service, coding, or couriers.

About the role

  • Being responsible for the HQ-level acquisition and account management activities for international & multinational chains
  • Leading or participating in negotiations and signing country framework agreements and/or franchisor contracts with chain HQ
  • Setting sales targets in collaboration with the team lead
  • Acting as the 'Trusted Advisor' and initiating, building and developing long-term relationships with all strategic accounts on country HQ level
  • Tracking and analysing market (developments) and competition's activity
  • Developing Joint Business Plans and driving regular Business review/Performance review meetings
  • Analysing and optimising processes to increase sales performance
  • Liaising with the team lead to align on improvements for your specific chain portfolio
  • Catering to special requirements of chains (product features, analytics, co-branding, reporting, invoicing)
  • Being the 'voice of the customer' and building a strong cross-functional network (e.g. 'squad' with Product, Customer Services, Marketing) to provide the best services to your chain restaurants

Can you deliver…

  • 5+ years experience in sales roles, of which 2 years at least in key account management
  • University degree in management, economics or similar.
  • A customer-focused and innovative outlook, being able to optimize work processes across your job   
  • Fluent in English
  • In-depth experience with Chain & Key Account Management

What do we offer?

Like salt and pepper or burgers and fries, we think your hard work and our great rewards belong together. You’ll get:

  • The opportunity to make a huge impact on the visual identity of a brand used by hundreds of thousands of people every day.
  • The chance to work with both local and global teams.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced, and supportive, the JET culture is about movement, growth, and celebrating every aspect of our JETers. Thanks to them, we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture, or company? Have a look at our career site where you can find people's stories, blogs, podcasts, and more JET morsels.

Are you ready to take your seat? Apply now!

Just Eat Takeaway.com

Just Eat Takeaway.com

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Job criteria

Type of job Full-time
Cities Hybrid (Sofia)