Customer Support Representative
Concentrix Bulgaria
Sofia
Customer Support Representative
20 days
Easy
Neutral experience
I accepted the offer
Received answer
How did the interview go?
The whole process included writing a mock email and having a mock call. A script is sent, you read it and they call you pretending to be a customer. It's quite easy really.
Interview questions and tests
The typical questions like:
- Tell me about a time where you dealt with a difficult customer.
- What is an important quality of a customer support rep?
- Tell me about a time where you dealt with a difficult customer.
- What is an important quality of a customer support rep?
Neutral experience
I accepted the offer
Received answer
