Customer Support Representative

Concentrix Bulgaria

Sofia
Customer Support Representative
20 days
Easy
Neutral experience Experience neutral
I accepted the offer Offer accepted
Received answer Feedback received

How did the interview go?

The whole process included writing a mock email and having a mock call. A script is sent, you read it and they call you pretending to be a customer. It's quite easy really.

Interview questions and tests

The typical questions like:
- Tell me about a time where you dealt with a difficult customer.
- What is an important quality of a customer support rep?
Experience neutral Neutral experience
Offer accepted I accepted the offer
Feedback received Received answer
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Just Eat Takeaway.com

Customer Support Specialist

Just Eat Takeaway.com

София
Customer Support Specialist
1 day
Easy
Negative experience Experience negative
No offers received No offer
No answer No feedback received
Locked

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Experience negative Negative experience
No offer No offers received
No feedback received No answer
Concentrix Bulgaria

Client support specialist

Concentrix Bulgaria

Sofia
Client support specialist
3 months
Very easy
Negative experience Experience negative
No offers received No offer
No answer No feedback received
Locked

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Experience negative Negative experience
No offer No offers received
No feedback received No answer
Alorica

Tech Support

Alorica

Sofia
Tech Support
5 days
Very easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
Locked

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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
TELUS Digital Bulgaria

Backoffice support

TELUS Digital Bulgaria

Plovdiv
Backoffice support
3 days
Easy
Neutral experience Experience neutral
I declined the offer Offer refused
Received answer Feedback received
Locked

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Experience neutral Neutral experience
Offer refused I declined the offer
Feedback received Received answer
DECA Games

Customer Support

DECA Games

Пловдив
Customer Support
3 days
Medium
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
Locked

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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
TELUS Digital Bulgaria

Agent Support

TELUS Digital Bulgaria

Sofia
Agent Support
2 days
Easy
Neutral experience Experience neutral
No offers received No offer
Received answer Feedback received
Locked

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Experience neutral Neutral experience
No offer No offers received
Feedback received Received answer
DXC Technology Bulgaria

Technical support engineer

DXC Technology Bulgaria

София
Technical support engineer
5 days
Medium
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
Locked

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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
DXC Technology Bulgaria

O365 support engineer

DXC Technology Bulgaria

Sofia
O365 support engineer
1 day
Medium
Neutral experience Experience neutral
I accepted the offer Offer accepted
Received answer Feedback received
Locked

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Experience neutral Neutral experience
Offer accepted I accepted the offer
Feedback received Received answer
Concentrix Bulgaria

Customer Support

Concentrix Bulgaria

София
Customer Support
2 days
Easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
Locked

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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer