Italian Speaking Support Specialist - TELUS Digital Bulgaria
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Italian Speaking Support Specialist

Published 28.09.2026 | Expires 12.11.2026

Job description

Are you ready to take the next step in your career? 

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! 

As an Italian Speaking Support Specialist, you will be a part of a great team and all together will: 

  • Deliver outstanding client service 
  • Achieve great customer experience and satisfaction  
  • Identify and assess customers' needs 
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets 

As a candidate, you do not need to have experience in a similar role but you should be fluent in Italian & English and have excellent communication skills. 

We Offer: 

  • Fully paid training 
  • Stable job and career development opportunities 
  • Attractive salary 
  • Additional health insurance 
  • 50+ benefits and services to choose from 
  • Positive international working environment 
  • Support and learning 
  • Employee referral bonuses  
  • Relocation package for candidates outside Bulgaria 
  • July Starter Perk 🏖️⛰️ Start with us in July and unlock a weekend getaway credit after 6 months. Beach, Spa resort or mountains—the choice is yours! 
     

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects! 

Does it sound like the perfect job for you? Apply now! 

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. 

TELUS Digital Bulgaria

TELUS Digital Bulgaria

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Job criteria

Employee Entry level (< 2 years)
Type of job Full-time
Cities Sofia
Foreign languages Italian, English