Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we're a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages!
Job Description:
The basics of the role are to conceptualize, plan, and execute activities that will attract a high volume of candidates qualified for various programs and positions.
- Formulate and implement Recruiting/Sourcing strategies
- Work through all sourcing channels to find active and passive candidates
- Participate in Recruiting Fairs and Events
- Support all activities related to recruitment and selection in order to achieve the department’s goals
- Pre-select possible candidates that fit in each program’s profile
- Assess candidates according to the programs’ needs
- Report on your progress on a weekly basis
- Possession of German on C1 level - required
- English minimum level B2 as per European language frame
- Previous experience on customer-facing/recruitment/sales roles
- Excellent computer literacy is compulsory (MS Office; excellent browsing skills)
- Excellent organization skills and ability to multitask
- Excellent communication skills, both written and verbal
- Attention to detail and precision
- Loyalty and ability to work in a team
- Focus on achieving results and meeting deadlines
- Willingness for work in a dynamic sphere with changing environment/priorities
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and paid breaks
- Competitive salary and clear career progression
- World-class on-the-job training
- Performance Based Monthly + Quarterly Bonus
- Hybrid model of work
All your information will be kept confidential according to EEO guidelines.
