Sofia Stars is a fast-growing service provider based in Sofia, Bulgaria — powering seamless and scalable operations across customer experience, compliance, risk, and tech-enablement. We specialize in delivering multilingual, mission-critical services in customer support, VIP and sales solutions, KYC/AML, risk and anti-fraud operations, and back-end IT systems.
Our strength lies in being more than just a vendor — we are a strategic partner to fast-paced, high-load businesses seeking precision, agility, and human insight. We blend energetic execution with structured delivery, supporting clients through cultural sensitivity and cutting-edge technology.
What We Deliver
We provide end-to-end customer experience and operational solutions designed to scale global digital businesses. Every service is tailored to partner goals — combining multilingual talent, technology, and operational excellence.
Core Services
- Customer Support Services
Multilingual, omnichannel support that ensures seamless experience with speed, empathy, and precision. - VIP & Sales Enablement
High-touch account management and relationship-building that maximize customer loyalty, retention, and revenue growth. - KYC & Compliance Operations
Streamlined verification processes that are secure, scalable, and efficient. We make onboarding smooth while keeping data and identity checks reliable at every step. - AML & Fraud Prevention
Robust monitoring and detection systems that ensure customers are verified and trustworthy. We help businesses stay protected with clear, consistent processes. - Technology & Product Development
Agile IT, product, and data solutions — from software development to analytics — that power performance, scalability, and innovation. - Creative & Design
Brand, product, and UI/UX design services that elevate customer experience and deliver engaging, user-friendly digital environments. - Corporate & Back-Office Functons
Finance, HR, and project management expertise that rovides structure and support for business growth.
